Exchange Policy
Over the last three years we have dedicated time and resources to master the science behind our sizing chart. In doing so, we promise our customers that Thobes are made-to-measure. Please note that we have NO REFUND Policy on all ANEEQ Thobes.
Should your ANEEQ purchase not meet your size expectations, you may return the product in its original and unused condition, with all tags and labels attached within 14 days after delivery, for an exchange.
For online purchases, ANEEQ will exchange you the product for a new size considering the following requirements are met:
• Items must be returned in its original packaging
• Items must be unused and in the same condition that you received it
• Must have receipt or proof of purchase
• You will have 14 calendar days to return an item from the date you received it by directly returning the product to ANEEQ with the original invoice.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your exchange after inspecting the item.
If your exchange is approved, a confirmation email will be sent once your new order has been processed and shipped.
Disclaimer* Items that has been worn, used, altered or damaged will not be accepted.